Vidiot Luma Processor issue

Helpdesk
#1

Hello - I’ve been having an issue where I’m not getting a signal out of the Luma processor RCA output Everything else seems to be working fine. I’ve tried both positions for the Loop Thru switch, but no luck. I have a couple of questions:

  1. Could this be due to the ribbon cable issue I’ve read about on here?

  2. The CRT I’m using for a feedback monitor has a black-and-white mode. I’m wondering if taking the output of the “Sync Out/Loop Through” RCA jack into the feedback monitor (in black-and-white mode) gives me the same signal I’d get from the Luma Out?

Thanks for any help!

#2

Sorry to hear you are having trouble.
What is your patch like on the LUMA side? Could you post a photo? Are you seeing only a white screen at the output?
If you are unable to see anything at the LUMA out under any conditions it would be best to contact support@lzxindustries.net to arrange an RMA.

At this point no Vidiots should have reversed ribbon cables. You wouldn’t get a coherent output from either output jack if it was reversed.

The LUMA output is only available from the LUMA output RCA jack. The loop through output is an unprocessed signal.

#3

Thanks for the quick reply! I get no output (just a black screen) from the LUMA side no matter the knob/switch settings or what I have patched in. Will send some video via email :slight_smile:

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