I totally understand your desire to stick with V18. Sorry that V19 has been a hassle.
The firmware update instructions in the User Guide are working for most people, with the addition of following the SYSLOG prompt once, then using the “boot from microSD” button the next time.
If you are using a Mac, it may be necessary to remove and reformat the micro SD card and run CleanMyDrive2 befor installing V19.
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