Hello there. The only contact seems to be repairs? I am interested in buying a complete turnkey system. Is that possible? Thanks. JoeF.
Hey Joe
Iâm not sure there is a âturnkeyâ system, other than the vidiot - which is just a standalone instrument, the illustrated systems are just suggestions of what modules, might go well together
this is a modular system - they should grow organically with you rather than just appear fully formed
- you have to learn how to use it
- unless you have a really specific idea of what you want to do then you could be lead on a wild goose chase - hundreds of modules, when in fact 6 are all you ever really needed - VC, Prismatic Ray, 2 Pendulums, Arch and a Staircase, for example
just get a case and order the modules that you want as they become available - they will eventually - donât worry about putting the modules in the case yourself - unless you canât use a screwdriver - just always remember RED STRIPE DOWN if the cable doesnât fit, itâs probably the cable thatâs at fault - so cut the small protrusion off the cable with a sharp knife and reinsert - but this is not very common - in about 30 modules, Iâve only had this issue once!!
as mentioned above working out what you want to do is a very good idea!
really the best thing to do is to get one of the smallest suggested systems, which one depending on if you already have a eurorack synthesizer, or not - and a big case (the Vessels are very nice, but expensive - tip top Mantis is a good cheaper alternative, just watch the -12v power)
At the moment I think the chances of being able to buy all the modules that you want in one go (or close to one go) are increasing as the days go by, and much better than they have been in the past, but thereâs may still be a queue
which âsystemâ were you looking at buying?
most of the modules for most of the suggested systems seem to be âin stockâ at the moment
well except for the important ones - Visual Cortex (hopefully in production and available shortly), Prismatic Ray (hopefully next in the queue for production) and Staircase (and again hopefully very close to the front of the queue for production) to name a few
maybe a vidiot would suit you as a starting point - but unless you can find one used or in a store thatâs not been sold already - then the wait looks like til next year
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Sorry this isnât a direct reply to the OP - but please donât ever cut the tab off your power cables. Itâs there for a reason - if the cable doesnât have the proper key, return it from where you got it or discard it. Also - some of the LZX modules have horizontal power connector alignment so the Red Strip may not always be âdownâ 
To the OP - solid advice above about determining whatâs best based on what your goals are⌠What type of video do you want to make?
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Youâre right Bill I really shouldnât have done it or recommend it but In my case it was a used module that I had had in a case with unshrouded power headers with âred stripe downâ and moved it to a case with shrouded ones which didnât like it when I accidentally plugged it in as keyed - so I already knew that it was only the key that was the issue and for expediencies sake I removed it and inserted the red stripe in the correct orientation - actually red stripe left I think!! 
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If the reason you want a turnkey system is so you donât have to get all the modules yourself and put it all together, you could ask a modular synth store if they can help. Most of them get requests like that, so they build the system for the customer and the customer just pays one big lump sum for the system.
I personally think the selection process is part of the fun of modular synths, but I understand why some people just want someone to sell them an already-complete system from the get-go.
Oh, and regarding no contact info besides repairs, if you go to the About > Team section, thereâs email addresses shown for everyone.
Joem and all. Thanks for the info. I have modular audio synthesis experience but was looking for a way to have a unique asset for my local music scene quickly. I figure if I was gonna drop a bunch of coin on something like this Iâd like to have all I needed to get a good jump right away.
I will follow everyones suggestion and go slow. Thanks. JoeF.
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I wish we could offer full systems! Unfortunately the stock levels of all the modules fluctuate too much to ever get us to the point where weâve been able to build up complete sets and have them stocked and for sale. Keep in mind that this is a small business â we build in batches between 50 and 200 units at a time, and it requires some patience to build up your desired system. With our supply chain on lock coming out of this quarter, Iâm hoping we can do much better in this regard going into 2019. Be sure to check in with our various retailers if thereâs something we donât have in stock in the building here.
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