we are stuck in white with an brand new vidiot device.
the first minutes after unpacking it reacted quite well also with camera input but after an couple of minutes we got stuck in an white screen. no mater what ever we do.
the center led indicator is always on.
very very rarely we get a picture by it self, the center led indicator turns of. but this state wont last long.
we tried to repatch this example https://www.youtube.com/watch?time_continue=6&v=Lngn4w46EdA without successes.
we haven’t attached any external device yet. except one camera to the dedicated cinch input.
we tried the included patch-cables with the device itself considering input/output directions.
so we come to the conclusion something must be wrong ? maybe a bad contact in the normalization chain or a bad solder joint ?
thanks for any help in advance !