I’m trying to capture video from my Memory Palace through the DVD-D port. I am using a DVI-D to HDMI cable which outputs a picture signal to a monitor fine. But when I’ve send an HDMI signal to both an Elgato Capture Card and BM UpDownCross all I get is black picture on 480p, 720p, and 1080p 59.94 video modes using switches.
I understand the MemPal is not meant to output HD video and is still sending a 480p signal but to send black video into premium convertors is frustrating. So what am I missing here? Is a firm ware update useful, but to be honest the documentation for firm ware is messy on the website for LZX, so I don’t bother.
It is unusual that you can get video to your monitor, but not to the converter. How is your MemPal synced? If internal, is it set to NTSC or PAL?
Updating the firmware is easy. Which firmware are you currently using?
Hey! Thanks for responding to my question,
The MemPal is set to External Sync NTSC. I have set that way so my TBC2 can feed into it.
The MemPal is set to the original firm ware when I received it in 2023.
Thanks for the details. You should be able to see the firmware revision in the System menu. What does it list? I don’t believe that the firmware will make a difference in the case of your HDMI signal issue, but the most recent firmware is always the best.