Memory Palace Firmware Update Guide

Legacy Docs
21

Let’s get you out of the woods. First, do you have the module set to internal sync, with nothing patched to it? Did you use a Mac or PC to update the firmware?

22

Hello,

I am using a MacBook Pro (13-inch, 2017 - 3.1 GHz Dual-Core Intel Core i5

I have nothing plugged into the back of the module besides the power connecter.

I have set the sync to internal sync - external. Whatever setting I still get same result

I followed the pdf on updating firmware exactly as described . I get same result.

I have tried the sd card method . Same result.

I tried holding down Boot Micro SD on start up. I tried holding down yellow and orange on start up. I tried hold all 3 of them down on start up. Same SYSLOG message.

I have formatted the SD card using the “Clean my drive” app. I trashed every single thing inside the folder.

Still get the dreaded SYSLOG

IMG_5535
IMG_55352448×3264 925 KB

23

here is a picture of the switch setting if it would help:

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IMG_5539
IMG_55393264×2448 2.28 MB

IMG_5536
IMG_55363264×2448 2.23 MB

24

you might try terminating your sync by setting the EXT SYNC switch to terminate (rather than loopthrough)

since you aren’t sending it anywhere in this instance
I don’t think that should be causing this issue though

25

I am using the sync signal coming from Visual Cortex which is going to Memory Palace and then Navigator.

Would I still have to set the EXT SYNC to loop thru though? or Terminate?

26

I guess I’m confused how can you have nothing but power but also sync coming in from VC and going to nav?

you can totally using memory palace like this in fact that is how mine is set up (not master and passing sync through)

but if you are troubleshooting I would unplug all of that and just try to MP by itself 100%

27

when i am using the memory palace as a normal module doing video synth stuff. i have the Visual Cortex as the master sending the sync signal to Memory palace. The sync through rca jack is then connected to Navigator where the sync signal ends.

When doing the firmwarw update i unplug all the rca cablesand set memory palace to internal

1 Like
28

The error message makes me think that there is some other issue with your Memory Palace. Could you send an email to support@lzxindustries.net so we can set you up with an RMA?